Our website is really simple.
Personal data means data which identifies or can be used to identify you as an individual, including online identifiers such as your IP address.
It also includes “pseudonymous identifiers” whereby a system might call you by another name without using your actual name. Imagine that you are a secret agent and the computer system is the head of the spy team. You would call her “M” and she would call you “007”.
They’re not your real names, but it means that you can both talk and refer to each other and no one outside of the conversation would know your real name or address (unless you spout “The name’s Bond. James Bond” at every Blackjack table on the planet). If “M” wished to find out where you lived, she could go to the HR team, look up the 007 file and find that you live in a 18th floor flat in Tipton, with the Aston Martin parked outside on bricks.
Pseudonymisation like that leaves you able to talk openly about a situation or a service without giving away black-and-white detail about a person.
What are cookies?
Cookies are small text files that are placed on your computer, smartphone or other device when you visit a website. A cookie file is stored on your device and allows us, or any third party partners (see below) to recognise you and make your visit easier and more useful to you when you revisit our website.
Our cookie system allows you to revoke your consent to our cookies at any time. We don’t allow online merchants to plaster our site with recommendations for a new washing machine, just because you happened to be buying one four months ago. We don’t tell anyone else what you were looking at/for on the website.
We don’t install tracking cookies or cookies which report back to us that you visited certain of our webpages at certain times… You probably don’t want that sort of treatment and we see no reason to track anyone because… well… We don’t like it when it’s done to us.
Types of cookies
The length of time a cookie stays on your device can be set by us. We have set this period to an hour. Lots of other companies set this expiration time to something like “Until the 12th of Never” or “Years and years” (or at least, that’s the way it often seems).
Session cookies are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help a website remember what you chose on a previous page, avoiding the need to re-enter information and improve your experience whilst using the website.
Persistent cookies stay on your device after you’ve visited a website. For example, if you tick a ‘Remember my ID’ box when you log onto a website a persistent cookie will be used, so that the website remembers you the next time you use it. We don’t use persistent cookies.
Third party websites
SiteGuard, our service provider, places functional cookies to enable the website to work.